Welcome to Bhaile’s New Delivery and Store pick-up service!

We have set up shop in tandem with Mossgiel Milk, Grants of Prestwick and Corrie Mains Farm (more to join us ) 

to help our local community who have helped us and supported us over the past few years. These may be troubling times, but things are always better when local folk stick together and help each other out. 

Please read through our FAQ below & feel free to contact us if you need any more information

about our products & services

Q: How does it work?

To place an order, go to our Home Delivery / Store Collection page and choose your items. 

Orders slots open daily, 2 days in advance and will stay open until Sell-Out.

Example: Order Sunday for Tuesday, Monday for Wednesday and so on

Orders will only be processed for the designated days/areas.

Please note:

Only order as stated! Orders made for a different area or requesting delivery on a different day will be automatically refunded and the produce will be put back for sale in the shop.

We do our best to get to as many people as possible, so please shop considerably!

Q: What areas do you cover?

At present we deliver to  the following areas on the following days.
Orders for delivery will only be processed if placed from the correct area:

TUESDAY : Ayr, Alloway, Doonfoot Only
WEDNESDAY: Coylton, Hollybush, Ochiltree, Auchinleck, Cumnock & Surrounding areas
THURSDAY: Minishant, Maybole, Maidens, Turnberry & Surrounding areas
FRIDAY: Prestwick, Troon, Barassie, Loans, Symington, Monkton & Surrounding areas
SATURDAY: Ayr, Alloway, Doonfoot Only

Q: When will my delivery arrive?
Please expect your delivery between 10am and 3pm. We cannot guarantee an exact time or eta.

We offer a No-Contact Service, due to the latest government restrictions: Our driver will leave the box on your doorstep, will ring your bell / chap the door and stand back. Please make sure someone is available to receive the order

as our driver will not be allowed to bring back produce to the bakery, due to safety reasons

Q: Can I Collect my order from Ayr and on what days/times?

Yes, you are welcome to place an order and collect it from our shop 5 days a week, from 10am - 12pm Tuesday to Saturday

Q: When do I place my order?

Keep an eye on our FB posts! Daily slots will open around midday Sunday - Friday.

Extra availability may be released for NEXT DAY Collection around 6pm Monday - Friday

Q: Is Delivery Free?

We offer Free delivery for all orders over £10 within 3 miles radius from our Ayr shop and Free over £15 further out

Collection from our Ayr Shop is Free, regardless of the order vallue

Q: I live outside your catchment area, can I still place an order?

If you are outside of our catchment area but would still like to order our products and more, you can place an order to collect from our Ayr shop 5 days a week, Tuesday-Saturday from 10am - 12pm. Also, check if our colleagues at 

Mossgiel Farm and Grants of Prestwick cover your area, as they stock some of our bread!

Q: Something is wrong with my order, what do I do?

these are unprecedented times and we are not perfect, so please, while we are trying our best to get this right, bear with us! If there is anything you are unhappy about, drop us a message and we will gladly rectify it! But please be aware, we are a Working Bakery and there aren't many of us left baking, so we may not be able to see your messages and reply straight away.

 

We would like to take the opportunity to make you aware that we are 100% responsible for all our products, i.e All Bread and Bakes; Milk and Eggs are distributed by us exactly as received, so if you have any issues with those products, please contact their respective producers, who will be very happy to talk to you;

Milk: Mossgiel Farm

Eggs: Corrie Mains Farm

Coronavirus Infection Control Protocol:
Our delivery drivers wear Medical grade Nitrile Gloves which are changed after every delivery.

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Copyright@BhaileBakery 2016